On occasion there may be a need to return, exchange, or have preventative maintenance/ repair services performed on a product purchased from TransTech. In order for product to be accepted as a return, an RMA (Return Material Authorization) number must first be issued authorizing the return. To initiate this quick and easy process, a Request for RMA Form must be submitted. For your convenience, TransTech offers the option of submitting this request online. Simply complete the following form in its entirety and click the submit button.

Once your request is received it is quickly reviewed for authorization. Upon approval, a RMA # is issued, via email, along with complete shipping and labeling instructions.

Online RMA Form Fields (* denotes required fields)

CUSTOMER INFORMATION Type of RMA Requesting: Select Product Return Repair *Company: TransTech Customer number *Name: Title *Address 1 Address 2 *City *State *Zip *Email: *Contact Phone: Fax:  PURCHASE INFORMATION Purchase Order Number: Invoice Number: Invoice Date: Purchase Date: PRODUCT INFORMATION *Product Description: Part Number: Quantity to Return: Manufacturer: Model: *Serial Number Card Count: Ribbon Type: Card Type: Lamination Type:   SHIPPING INFORMATION ...if different from customer information Company: Name: Title: Address 1: Address 2: City: State: ZIP: Email Address: Phone Number: Reason for return or repair. If sending an item for repair, please describe the problem(s) here.