Support > Online RMA

There may be a need to return, exchange, or have services on a product purchased from TransTech. An RMA (Return Material Authorization) number must first be issued authorizing the return. Get started by completing this Request for RMA Form.Once your request is received it is quickly reviewed for authorization. Upon approval, a RMA # is issued, via email, along with complete shipping and labeling instructions.

CUSTOMER INFORMATION

Type of RMA Requesting:

*Company:

TransTech Customer number

*Name:

Title

*Address 1

Address 2

*City

*State

*Zip

*Email:

*Contact Phone:

Fax:

PURCHASE INFORMATION

Purchase Order Number:

Invoice Number:

Invoice Date:

Purchase Date:

PRODUCT INFORMATION

*Product Description:

Part Number:

Quantity to Return:

Manufacturer:

Model:

*Serial Number

Card Count:

Ribbon Type:

Card Type:

Lamination Type:

SHIPPING INFORMATION

...if different from customer information

Company:

Name:

Title:

Address 1:

Address 2:

City:

State:

ZIP:

Email Address:

Phone Number:

Reason for return or repair.
If sending an item for repair, please describe the problem(s) here.

Evaluate:

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